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Secretarial and Office Administration

General Secretary

National Certificate: Business Administration
Services (Secretarial Support)
SAQA ID: 23655 | NQF Level 3 | 120 Credits

Modules

  • Digital Literacy
  • PC Competence 2010
  • Business Calculations 101
  • Improving Business Efficiency
  • Minutes, Meetings and Event Coordination
  • Improving your Customer Service
  • Maintain and Control of Office Equipment and Supplies

Possible Career Opportunities:

Executive Assistant, Receptionist, Switchboard Operator, Financial Administrator, Banking Administrator, Secretary, Office Administrator

Purpose of this Qualification:

This qualification is for any individual who is, or wishes to be, involved in an administrative function in any organisation or business in any sector, or field, as well as in non-commercial organisations such as clubs and charitable organisations. The learner will acquire both computer as well as administrative skills required to fulfil the required functions and provide the necessary support as a secretary/office administrator.

Minimum Entrance Requirements:

  • Grade 10 or Equivalent NQF Level 2 with
    Communication and Mathematical Literacy

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related module
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • National Certificate endorsed by SERVICES SETA

Executive Personal Assistant

FET Certificate: Business Administration
Services (Secretarial Support)
SAQA ID: 35928 | NQF Level 4 | 140 Credits

Modules

  • Digital Literacy (Optional elective)
  • Computer Proficiency
  • E-Office Management (MS Outlook 2010)
  • Business Communication Fundamentals 101
  • Advanced Calculations 101
  • Professional Office Conduct
  • Effective Administration Skills
  • Professional Secretarial Conduct
  • Managing External Stakeholders
  • Bookkeeping for Secretaries

Possible Career Opportunities:

Personal/Executive Assistant Services, Relationship Manager, Executive Secretary and Receptionist, Basic Contracts Administrator

Purpose of this Qualification:

This qualification is intended for any individual who is or wishes to be involved in office and business administration in a more advanced capacity, in their industry or organisation. The qualification includes attributes which will enhance personal and professional conduct required by individuals in these positions.

Minimum Entrance Requirements:

  • National Certificate: Business Administration Services NQF Level 3
    OR
  • Grade 12 with compulsory Computer Literacy subject(s)

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Further Education and Training Certificate endorsed by SERVICES SETA

Certified Junior Office Administrator

Certificate: Office Administration
SAQA ID: 23618 | NQF Level 5 | 240 Credits

Modules

  • Digital Literacy
  • Computer Proficiency
  • Office Communication
  • Business and Office Administration I
  • Bookkeeping
  • Marketing Management and Public Relations
  • Business Law and Administrative Practice
  • Cost and Management Accounting

Possible Career Opportunities:

Office Administrator, Specialised Secretary, Personal Assistant, Public Relations Assistant, Financial Assistant, Marketing Assistant

Purpose of this Qualification:

This qualification provides an opportunity for learners to acquire a range of administrative and specialised skills crucial to the successful functioning of any organisation. The combination of modules in this qualification will capacitate the learner with versatility to operate in a demanding and varied working environment.

Minimum Entrance Requirements:

  • Grade 12 or Equivalent
    AND/OR
  • FET Certificate: Business Administration Services NQF Level 4

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related module
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Certificate endorsed by ICB

Affiliation:

ICB (Institute of Certified Bookkeepers):
Annual Professional Registration

Certified Senior Office Administrator

Higher Certificate: Office Administration
SAQA ID: 23619 | NQF Level 5 | 240 Credits

Modules

  • MS Word 2010 I OR MS Word 2010 II
  • MS Excel 2010 I
  • Business and Office Administration II
  • Human Resources Management and Labour Relations
  • Economics

Possible Career Opportunities:

Senior Office Administrator, Specialist Secretary, Specialist Personal Assistant, Public Relations Officer

Purpose of this Qualification:

This programme provides an opportunity for learners to build on and acquire a range of advanced administrative skills crucial to the successful functioning of any organisation.

Minimum Entrance Requirements:

  • Certificate: Office Administration (Certified Junior Office Administrator NQF Level 5)

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • MSC Certificate of Completion
  • Higher Certificate endorsed by ICB

Affiliation:

ICB (Institute of Certified Bookkeepers):
Annual Professional Registration

Certified Office Manager

Diploma: Office Administration
SAQA ID: 35958 | NQF Level 6 | 360 Credits

Modules

  • MS PowerPoint 2010
  • MS Access 2010 I
  • Business and Office Administration III
  • Financial Accounting
  • Management

Possible Career Opportunities:

Senior Office Manager, Senior Office Administrator

Purpose of this Qualification:

A learner who has successfully completed this programme, with an advanced knowledge of office administration and with skills in office procedures, will perform the role of an executive assistant to management or office administrator with self-confidence.

Minimum Entrance Requirements:

  • Higher Certificate: Office Administration NQF Level 5

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • MSC Certificate of Completion
  • Diploma endorsed by ICB

Affiliation:

ICB (Institute of Certified Bookkeepers):
Annual Professional Registration

Personal Assistant (Human Resources)

MSC Certificate: Personal Assistant
(Human Resources)
Provider Based
(Aligned to unit standards from NQF Levels 2 – 4)

Modules

  • Digital Literacy
  • Computer Proficiency
  • Business Communication Fundamentals 101
  • Professional Office Conduct
  • Managing External Stakeholders
  • Human Resources Management 101
  • Labour Relations Management 101

Possible Career Opportunities:

Personal Assistant (Human Resources), Human Resources Administrator, Employee Relations Officer

Purpose of this Qualification:

This qualification aims at equipping the learner with the relevant computer and administrative knowledge and skills to provide professional support and assistance in any organisation, in the field of Human Resources.

Minimum Entrance Requirements:

  • Grade 12 or Equivalent

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Statement of Results for individual unit standards from respective ETQAs

Executive Personal Assistant (Public Relations)

MSC Certificate: Executive Personal Assistant
(Public Relations)
Provider Based
(Aligned to unit standards from NQF Levels 2 – 4)

Modules

  • Digital Literacy
  • Computer Proficiency
  • Business Communication Fundamentals 101
  • Professional Secretarial Conduct
  • Minutes, Meetings and Event Coordination
  • Public Relations Communication
  • Public Relations Management 101

Possible Career Opportunities:

Executive Personal Assistant (Public Relations), Events Coordinator, Public Relations Assistant, Front Line Representative

Purpose of this Qualification:

This qualification aims at equipping the learner with the relevant computer and administrative knowledge and skills to provide professional support and assistance in any organisation, in the field of Public Relations.

Minimum Entrance Requirements:

  • Grade 12 or Equivalent

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Statement of Results for individual unit standards from respective ETQAs

Executive Personal Assistant (Marketing)

MSC Certificate: Executive Personal Assistant (Marketing)
Provider Based
(Aligned to unit standards from NQF Levels 2 – 4)

Modules

  • Digital Literacy
  • Computer Proficiency
  • MS PowerPoint 2010
  • Marketing Communication 101
  • Customer Management 101
  • Professional Office Conduct
  • Minutes, Meetings and Event Coordination

Possible Career Opportunities:

Executive Personal Assistant (Marketing), Events and Promotion Coordinator, Customer Liaison Consultant

Purpose of this Qualification:

This qualification aims at equipping the learner with the relevant computer and administrative knowledge and skills to provide professional support and assistance in any organisation, in the field of Marketing.

Minimum Entrance Requirement:

  • Grade 12 or Equivalent

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Statement of Results for individual unit standards from respective ETQAs

Executive Financial Assistant

MSC Certificate: Executive Financial Assistant
Provider Based
(Aligned to unit standards from NQF Levels 2 – 4)

Modules

  • Digital Literacy
  • Computer Proficiency
  • MS Excel 2010 I
  • Business Communication Fundamentals 101
  • Advanced Calculations 101
  • Professional Office Conduct
  • Bookkeeping for Secretaries

Possible Career Opportunities:

Executive Financial Assistant, Debtors Clerk, Creditors Clerk, Bookkeeper Assistant

Purpose of this Qualification:

This qualification aims at equipping the learner with the relevant computer and administrative knowledge and skills to provide professional support and assistance in any organisation, in the field of Finance.

Minimum Entrance Requirement:

  • Grade 12 or Equivalent

Minimum Duration:

  • 1 Year full-time studies

Certification:

  • Skills Certificate endorsed by MICT Seta – for IT related modules
  • Microsoft Certificate – Digital Literacy
  • MSC Certificate of Completion
  • Statement of Results for individual unit standards from respective ETQAs

 

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