Hospitality & Tourism
Hospitality Receptionist
FET Certificate: Hospitality Reception
SAQA ID: 59790 | NQF Level 4 | 126 Credits
Modules
- Digital Literacy
- Computer Proficiency
- Business Communication Fundamentals 101
- Advanced Calculations 101
- Hospitality Reception Operations 101
- Hospitality Management Operations 101
- Hospitality Human Resources Operations 101
Possible Career Opportunities:
Receptionist in a Hospitality/Tourism environment, Office Administrator in a Hospitality/Tourism environment
Purpose of this Qualification:
This qualification has been developed for the reception function within the Hospitality Industry. It covers all aspects of front office and supervision in all sectors, from small bed and breakfasts to large-scale hotels as well as tourist information offices or travel agencies.
Minimum Entrance Requirements:
- Grade 12 or Equivalent
Minimum Duration:
- 1 Year full-time studies
Certification:
- Skills Certificate endorsed by MICT Seta – for IT related module
- Microsoft Certificate – Digital Literacy
- MSC Certificate of Completion
- Further Education and Training Certificate endorsed by CATHSSETA
Travel Agent
National Diploma: Retail Travel
SAQA ID: 14122 | NQF Level 5 | 240 Credits
Year 1 Modules
- Digital Literacy
- Computer Proficiency
- Travel Communication
- Travel Administration 101
- Travel Practice 101
- Travel Destinations 101
- Air Travel 101
Year 2 Modules
- MS PowerPoint 2010
- Business Management and Public Relations
- Travel Destinations 102
- Travel Practice 102
- Air Travel 102
- Computerised Travel Application
Possible Career Opportunities:
Travel Agency Administrator, Travel Agent, Tourism Administrator, Administrator in the Air Travel Industry
Purpose of this Qualification:
This qualification provides the learner with the necessary knowledge and skills to function professionally in the Travel Industry. Modules include specific travel related administrative functions as well comprehensive information on national and international travel destinations to enable the learner to provide a professional advisory service to potential travellers.
Minimum Entrance Requirements:
- Grade 12 or Equivalent
Minimum Duration:
- 2 Years full-time studies
Certification:
- Skills Certificate endorsed by MICT Seta – for IT related modules
- Microsoft Certificate – Digital Literacy
- MSC Certificate of Completion
- National Diploma endorsed by CATHSSETA
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